FAQ

Frequently Asked Questions

What types of watches do you offer?

We offer premium, custom-designed iced-out watches made with stainless steel, gold plating, and premium stones like and moissanite Lab grown.

Our watches are water-resistant to a certain extent, Because Daimond are hand drill but to keep them in top condition, avoid prolonged exposure to water.

Yes! You can choose designs, engravings, and stones for a personalized touch. Reach out to us via Instagram DM or our custom order form.

To keep your watch in great shape, avoid harsh chemicals, moisture, and clean it regularly with a soft cloth.

For in-stock watches, delivery usually takes 5-7 business days. Custom orders may take 2-4 weeks.

Currently, we don’t offer repair services. However, if there’s an issue, please contact us at alechsantoki@gmail.com, and we’ll assist you.

Our watches come with adjustable bands. If it doesn’t fit, contact us within 7 days, and we’ll help you adjust or exchange it.

Once your order ships, we’ll send you a tracking number so you can track your watch’s journey.

You can email us at alechsantoki@gmail.com or DM us on Instagram. We’re here to assist you!