Privacy Policy

Privacy Policy

Welcome to IceYout.com (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from www.iceyout.com (“Website”) and your rights under applicable privacy laws in the United States and the United Kingdom.

Information We Collect

We collect the following categories of personal information:
Information You Provide:
Name
Email address
Shipping/billing address
Phone number
Payment details (processed securely via third-party processors)
Account credentials (if you create an account)

Information Automatically Collected:

IP address
Browser type
Device identifiers
Cookies and tracking data (see “Cookies” below)

How We Use Your Information

We use your personal information for purposes such as:

Processing and fulfilling orders
Sending order confirmations and updates
Providing customer service
Improving our website and services
Sending marketing communications (you can opt-out anytime)

Complying with legal obligations

Sharing Your Information

We do not sell your personal data. However, we may share it with:
Service providers (e.g., payment processors, shipping companies)
Legal authorities, if required to comply with law
Marketing platforms (like Google/Facebook, only if consented)

Cookies & Tracking Technologies

We use cookies to:
Keep you logged in, Remember your cart, Understand site usage and improve performance
You can disable cookies via your browser settings, but some features may not work properly.

Your Rights (UK & EU Residents)

Under the UK GDPR, you have the right to:
Access your data
Correct inaccurate data
Request deletion
Object to processing
Request data portability

Contact us at alechsantoki@gmail.com to exercise your rights.

California Privacy Rights (CCPA)

If you’re a California resident, you may request:
A list of personal data we’ve collected about you
The categories of third parties we shared it with
Deletion of your personal data
To opt out of the “sale” of personal data (we don’t sell your data)

Requests can be made via alechsantoki@gmail.com

Data Retention

We retain your information as long as needed to provide our services and as required by law. You may request deletion at any time.

Security

We implement secure protocols and encryption (SSL/TLS) to protect your data. No method of transmission over the internet is 100% secure, but we strive to use industry best practices.

Children’s Privacy

Our services are not intended for children under 13 (US) or under 16 (UK). We do not knowingly collect data from minors.

International Data Transfers

If you’re located in the UK or EU, your data may be processed in the United States. We take steps to ensure adequate data protection in compliance with GDPR.

Changes to This Policy

We may update this Privacy Policy from time to time. Revisions will be posted here with an updated “Last Updated” date.

Contact Us

For questions or privacy-related concerns, contact:
📧 alechsantoki@gmail.com
🌐 www.iceyout.com